Refund policy

We want you to love your Future Style perfume. If something isn't right, here's how we can help.

Your Right to Cancel (14 Days)

If you change your mind, you can cancel your order within 14 days of receiving it. To be eligible, the perfume must be unopened, unused and in its original sealed packaging. For hygiene reasons, we cannot accept the return of perfumes that have been opened or had their seal or cellophane wrapping removed, unless they are faulty.

Faulty, Damaged or Incorrect Items

If your order arrives damaged or faulty, or you receive the wrong item, please contact us within 30 days of delivery with your order number and a photo. We will offer a replacement or full refund, and we will cover the cost of returning the item. This does not affect your statutory rights.

How to Start a Return

Please email us at futurestyleperfumes@gmail.com with your order number before sending anything back. We will reply with the return address and instructions.

Return Postage

For change-of-mind returns, you are responsible for the cost of return postage. We recommend using a tracked service, as we cannot be responsible for items lost in transit.

Refunds

Once we receive and check your return, we will email you to confirm. Approved refunds are made to your original payment method within 14 days, including the original standard delivery charge if you paid one. Your bank may take a few extra days to show the refund.

Exchanges

If you would like a different fragrance, please return your unopened item for a refund and place a new order.

Contact Us

For any questions about returns, please contact us or see our contact information.